Is it normal to have dirt in my romaine hearts?
Although this is not normal, unfortunately it does occur. We find that it is more prevalent during springtime, although it does happen year round. It is often the result of two things; one is the high winds in the growing areas and the other is the open heads that romaine have in the early stages. When the wind blows and the ground is cultivated, the dirt gets kicked into the air and can settle into the leaves of the plants. As the plant matures and heads form, the plant closes up and traps the dirt inside. We train our field packing crews to remove any visible soil, but sometimes it can remain trapped inside the heads. Our produce is packed in the field, moments after it is harvested at the peak of freshness, and it is not put through any wash process. We encourage our customers to wash any produce just before it is consumed. To wash, rinse romaine hearts with cold water and dry in a salad spinner.
I found a bug in my produce. What do I do?
Our product is grown outside where insects are customary. It is not uncommon to find a bug such as a fly, worm, earwig, or pillbug inside produce. Simply remove the insect, give the produce a good rinse under cold water and it is good to prepare as usual.
We use some insects such as ladybird beetles (commonly known as ladybugs) called beneficials in our organic farming. Ladybird beetles are avid predators of many soft bodied pests such as aphids and mealybugs.
Is any of your produce genetically modified (GMO)?
No. Absolutely none of our produce is, or ever has been, genetically modified.
I was cutting into some organic broccoli and I see little grey bugs in it. What are these and is the broccoli safe to eat?
These tiny grey, soft-bodied trouble-makers are called aphids, and while they are not harmful to eat they are also not very appetizing. Aphids are a persistent insect that get into the tight heads of broccoli and are a challenge to keep at bay – especially in organic farming. To remove the bugs, cut the vegetable into bite size pieces and soak in cold water for about 30 minutes. Drying the broccoli in a salad spinner will also help. Once the aphids have been drowned and rinsed off, the broccoli is ready to eat. You may also find aphids in cabbage, kale and Brussels sprouts. Use the before mentioned directions to remove them.
Can you send me some coupons?
Unfortunately, no. Currently, Pacific does not have a coupon program.
How do I know my produce is organic?
All our organic produce is sold under the brand name Pure Pacific Organics. If our product does not have this label, then it is not organic. The USDA accredited certifying agency that oversees our organic farming practices is called California Certified Organic Farmers (CCOF). Packaging regulations state that we MUST include the statement “Certified Organic by CCOF” directly below our distribution information.
Why do you not have a "Best By" date on the package?
Some of our produce, but not all, has a “Best By” date on it. This is done at the request of the supermarket we supply. However we do sticker our packaging in the field, as it is being harvested, with traceability information for food safety reasons.
Didn’t find the answer you were looking for? Send us an email to firstname.lastname@example.org or call our customer help line at 831-754-3167.